PDF - http://www.demos.co.uk/startwithpeople_pdf_media_public.aspx
John Craig, Paul Skidmore
"This report argues that people will not be satisfied by what the public realm has to offer until they themselves become more active in shaping it. To this end, while services are increasingly focused on the problems they must solve, community organizations start with people. They are able to create "communities of participation" which bring the public realm to life, helping people to play a greater role within it. "