http://www.ojp.usdoj.gov/nij/pubs-sum/205620.htm
"'Probation and parole officers experience a great deal of job-related stress. A recent study investigated the nature and scope of the problem at nine sites around the country. Researchers identified the major sources of stress (heavy caseloads, paperwork, deadlines) and what officers do to cope. This Research for Practice summarizes key findings and provides case studies of promising stress reduction programs.'"
PDF - http://www.ncjrs.org/pdffiles1/nij/205620.pdf