http://www.mori.com/polls/2005/respect.shtml
AshleyAmes ; RhondaWake ; BenPage
"Swearing, litter, queue jumping and mobile phones: the disrespect that galls the British. Ipsos MORI's latest analysis reveals the disrespectful behaviour which most galls the British public. Swearing in public, dropping litter, jumping queues and inconsiderate use of mobile phones are just some of the things which annoy British people."
Summary of new research on anti-social behaviour and “respect” from Ipsos MORI - PDF - http://www.mori.com/polls/2005/pdf/respect.pdf