http://news.zdnet.co.uk/communications/0,39020336,39251284,00.htm"A study urges the UK to follow the lead of Norway and Sweden in using mobile IT to provide better services. Local authorities should embrace mobile technologies in delivering services, according to a report from the New Local Government Network (NLGN) think tank"
Cutting the Wires - foreword, intro and Ch1
PDF -
http://www.nlgn.org.uk/pdfs/upload/cutwiressummary.pdf
