The Australian: Internet used for refugee verdicts [June 26, 2004]: "Internet used for refugee verdicts
By Elizabeth Colman
June 26, 2004
IMMIGRATION officials are forced to use the internet to find information about asylum-seekers because the department's own information service is inadequate.
The Country Information Service database - used to find out about overseas hot spots - was not detailed enough to enable officers to make a decision on refugee status, the Auditor-General has found. "