http://www.ojp.usdoj.gov/nij/pubs-sum/205620.htm
Alberto R. Gonzalez, Regina B. Schofield and Sarah V. Hart
"Probation and parole officers experience a great deal of job-related stress. Researchers identified the major sources of stress (heavy caseloads, paperwork, deadlines) and what officers do to cope. This Research for Practice summarises key findings and provides case studies of promising stress reduction programs."