PDF - http://www.demos.co.uk/heartsandminds_pdf_media_public.aspx
"Strategies which simply try to hit back at the 'enemy', the 'terrorists' or political opponents using arms are counterproductive. They increase, rather than decrease, both the level of violence and the yawning chasm between the two sides. The vast superiority in the military and economic power of states is unable to bring peace. New thinking and new approaches are needed."
