http://www.iss.co.za/pubs/CrimeQ/No.12/Altbeker.htm
Antony Altbeker
"A project aimed at understanding how ordinary cops police South Africa's streets concludes that part of the problem with this conclusion is a failure to grasp the real limitations - legal, logistical and emotional � under which policing operates. These limitations, combined with the sheer volume of cases, affect the way in which ordinary officers handle these incidents. "