http://www.silicon.com/publicsector/0,3800010403,39154552,00.htm
"Embassies and consulates are struggling to issue passports because of weaknesses in their IT systems. A National Audit Office (NAO) report into the consular services used by British nationals has found that Foreign Office posts around the world are being hampered by unreliable technology."
Consular services to British Nationals - PDF - http://www.nao.org.uk/publications/nao_reports/05-06/0506594.pdf
