http://news.scotsman.com/uk.cfm?id=2474282005
Sarah Bruce
"POLICE officers across Britain are being told to cut the chatter when they are on their radios.
The equipment has become so easy to use that officers treat the radios like mobile phones and forget the official rules - a study found they had 60 ways of saying 'yes' and ten different means of asking someone to wait.
But now a trio of academics are drafting a manual showing officers how to communicate properly. "
