Saturday, March 05, 2005

Calling 311: Guidelines for Policymakers" (20 pp.) (NCJ 206257) 2005

http://www.ncjrs.org/pdffiles1/nij/206257.pdf
"Provides a brief overview of policy and implementation issues from a senior management perspective and discusses researchers' findings, focusing on key considerations for police managers and public policymakers." (NIJ)