http://www.govexec.com/story_page.cfm?articleid=33196&dcn=e_gvet
Jenny Mandel
"Management structures that blend hierarchies with networks of affected parties will be most effective in meeting challenges facing the federal government in the 21st century, according to a recent report. "
The Next Government of the United States: Challenges for
Performance in the 21st Century - PDF http://www.businessofgovernment.org/pdfs/KettlReport.pdf
