http://digbig.com/4mcsp
Kim-Mai Cutler
"Technology is changing so quickly that emergency communication systems are struggling to keep pace. Picture a highway crash: a vehicle flips over in the center lane. Ten cars plow into the twisted wreck. Panicked witnesses dial 911. They shoot video of the scene with their cell phones. Drivers too distraught to speak text message the call center. A vehicle with a built-in security system automatically dials 911 after the air bags are deployed. It forwards the driver's health history, letting police know he has had two heart attacks before."