Tuesday, January 18, 2005

Call centre operation to handle anti-social behaviour reports in 25 areas ' PublicTechnology, 18 Jan 2005

http://www.publictechnology.net/modules.php?op=modload&name=News&file=article&sid=2323
"A new dedicated phone line and call centre system for the public to report anti-social behaviour was launched by Home Office minister, Hazel Blears, yesterday.

The It's Your Call phone line, launched in the North East, will be available in 25 specially appointed TOGETHER action areas around the country. The actionline will be introduced in each of the areas over the next six weeks. Local people in these areas are being asked to report the problems they see in their neighbourhoods, from graffiti to abandoned cars and nuisance neighbours.

Posters and phone boxes promoting the actionline number - 0845 605 2222 - will be displayed throughout participating areas and residents will receive flyers through their letterboxes. After complaints have been dealt with, feedback cards explaining the action taken will be delivered to houses in the neighbourhood. "