"The Work Foundation has urged policy-makers to cast aside the old obsessions with choice, consumer satisfaction, and market mechanisms in the public services and instead endorse the concept of ‘public value’. The job of every single person who works in the public sector is to ‘maximise public value’, a major new report declares."
Deliberative democracy and the role of public managers / The Work Foundation, November 2006
PDF - http://www.theworkfoundation.com/Assets/PDFs/PVfinal_report.pdf
Final report of public value consortium
Horner, Louise Lekhi, Rohit Blaug, Ricardo
